WTCA and WTC Mumbai jointly organized training program on WTC Trade Services during June 3 – 5, 2015 at the WTC Mumbai. As many as 30 Delegates representing 20 WTCs in the Asia Pacific Region participated in this program organized for the first time in India. Mr. Scott Wang, Vice President Asia Pacific, represented the WTCA New York. From WTC Mumbai as many as 10 Delegates participated including its Vice Chairmen, Executive Director as well as Senior Executives. WTC Taipei representatives specially participated to present their WTC case study.

Mr. Vijay Kalantri, WTCA Board Director and Vice Chairman, WTC Mumbai welcomed the delegates and highlighted the importance of the programme. , followed by the presentation of Mr. Scott Wang on the role of WTCA and how WTCs can derive benefits thereof. Remote sessions were also organized with WTCA and WTC Sao Paulo.

Delegates from participating WTCs made presentations of their activities and plans and had a brain storming session on future plans. Experts/Guest speakers highlighted importance of trade services such as, Trade Information, Exhibitions, Events, E-commerce etc. Important findings of the Feedback Survey carried out at the end of the training program are mentioned below: • As many as 65 % of the respondents rated the program Excellent and others gave Good rating. Most of the Participants expressed that the program was highly informative and served their needs. • WTCA Session conducted by Mr. Scott Wang was found very good by most of the participants. More than 60 % found the WTC Case Studies and Presentations excellent. More than 50 % found the Experts Session good. • More than 75 % respondents found the logistics arrangements very good. This included arrangements like Registration Kit, Meeting Room, Audiovisual, Catering, Hotel arrangement, Transportation and so on. • Suggestions were made by few Delegates. These included:

o More focus on specific trade services (value-added).

o Special Session for collaborative opportunities.

o Financial Planning topic should be included.

Mr. Scott Wang expressed satisfaction that more than 95 % WTC licence / option hoders from India participated. He also expressed that more such programs in future would serve the felt need of this (Asia Pacific) Region.